Privacy Policy
Effective Date: October 4, 2026
1. Information We Collect
We collect information provided directly by users when operating DateHog, as well as publicly available professional directory data:
- Account & Profile Details: Name, professional email address, brokerage name, phone number, and local timezone.
- Transaction Documents & Data: Executed purchase and sale agreements, addenda, counteroffers, disclosure statements, property addresses, purchase terms, and contingency dates uploaded directly or forwarded via email.
- Transaction Participant Information: Client legal names, email addresses, and phone numbers contained within uploaded real estate contracts for milestone tracking and reminder delivery.
- SMS Consent & Compliance Logs: Phone numbers, explicit opt-in timestamps, and IP addresses to maintain strict TCPA recordkeeping compliance.
- Public Professional Information: Publicly available business contact details of licensed real estate professionals (names, brokerages, business emails, and active listing addresses) harvested from public MLS directories, brokerage rosters, and public regulatory registries.
2. How We Process & Use Your Information
We use your transaction information strictly to deliver, maintain, and safeguard our services, including:
- Extracting contingency dates, mutual acceptance, and closing milestones using automated algorithms and commercial artificial intelligence.
- Slicing, organizing, and formatting contract packages into labeled addenda for brokerage compliance filing (e.g., SkySlope split packets).
- Syncing closing schedules to user-authorized Google, Microsoft Outlook, or Apple Calendar feeds.
- Sending automated email and SMS deadline alerts to opted-in transaction participants.
- Providing human-in-the-loop quality assurance where authorized internal reviewers verify conflicting data points to resolve AI extraction discrepancies.
3. Strict Mobile Information Protection (TCPA & Carrier Standards)
DateHog respects mobile privacy and adheres strictly to carrier compliance guidelines.
No mobile phone numbers, opt-in consent records, or text messaging data will ever be shared, rented, or sold to third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data is kept strictly confidential and used solely to deliver the specific transaction alerts requested by the user.
4. Document Storage & 30-Day Automated Purge Lifecycle
To enable dual-model verification, human exception review, and compliance packet generation, uploaded contract documents are stored in secure, private, encrypted cloud object storage (Cloudflare R2).
- 30-Day Auto-Purge: All uploaded original contract PDFs, temporary page images, and generated compliance split files are permanently and automatically deleted from our storage thirty (30) days after ingestion via automated bucket lifecycle rules.
- Zero Long-Term Document Hoarding: DateHog does not maintain permanent archives of your clients' private purchase contracts. You are responsible for preserving official copies within your brokerage's designated recordkeeping repository.
- Account & Milestone Data: Extracted milestone records, property addresses, and deal cards remain in your authenticated dashboard until you delete the deal or close your account.
- SMS Consent Logs: Phone numbers and timestamped consent records are retained for a minimum of 5 years to comply with statutory TCPA recordkeeping obligations, even if the underlying transaction is deleted.
5. Artificial Intelligence & Service Provider Disclosures
To deliver high-assurance extraction and reliable communication, DateHog utilizes vetted enterprise service providers:
- Commercial AI Engines: DateHog may use a configured commercial provider such as OpenAI, Google Gemini, or Anthropic Claude, including user-invoked Claude connectors. Contract text and document page slices are processed through API accounts with active billing. Under the providers' API data controls, private contract data is not used to train public foundation models by default. Providers may maintain limited operational logs for security, legal compliance, and abuse prevention.
- Object Storage (Cloudflare R2): Contract files are stored in private, encrypted S3-compatible buckets with strict access controls and automatic 30-day lifecycle expiration.
- SMS Infrastructure (Telnyx): Outbound milestone SMS alerts are routed through Telnyx using direct carrier connections with cryptographic webhook signature verification.
6. Data Security & Human Review Safeguards
We implement industry-standard encryption protocols (TLS 1.3 in transit, AES-256 at rest) and strict access controls to protect sensitive transaction files.
If DateHog AI cannot confidently extract and validate a contract, DateHog may route the private contract to authorized quality control personnel for human review solely to confirm calculation accuracy. Review access uses time-limited private links. Our operators are bound by strict non-disclosure agreements, and contract files are never accessed for marketing, advertising, or public disclosure.
7. Data Deletion & Your Rights
You retain control over your transaction information:
- Deleting Deals: Deleting an active deal from your dashboard removes all associated transaction records, milestone schedules, and client contact cards from your live account.
- Account Deletion: You may request full deletion of your account and profile data at any time by emailing support@datehog.com. We will delete all account data within 30 days, retaining only statutory SMS consent logs required by law.
8. Your Choices & SMS Opt-Out
Transaction participants may opt out of SMS notifications at any time by replying STOP to any message received from DateHog. For support, reply HELP or contact support@datehog.com. Standard message and data rates may apply.
9. Contact Us
If you have questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please reach out to us at:
Email: support@datehog.com
Website: datehog.com